Tools - I.S. Leadership Consulting has developed a set of tools that are proven to work in group sessions. Among these tools are:
Understanding and applying the principles of group dynamics
Establishing group rules
Guiding standards for session documentation
Performing "pulse checks" during sessions
Using games and exercises to encourage the group to move toward the goal
Techniques - Experienced in facilitation, we use many techniques while working with a group. It takes judgment and quick thinking to determine which technique to use at any point in time in a dynamic session. Examples of facilitation techniques include:
Questioning
Clarifying and confirming
Observing
Testing assumptions
Synthesizing and summarizing
Tips for Success - When using a group session for planning or decision making:
Clearly define scope and objectives
Select right participants
Do thorough preparation and planning
Provide adequate documentation support
Ensure a shared understanding by all participants
Follow basic facilitation principles
Use an experienced facilitator
Watch out - Groups have reported problems when a trained, experienced facilitator has not been involved. They have experienced:
Inadequate preparation in facilities, supplies, structure of session
Unclear scope and objectives
Using wrong or ineffective methods for objective
Having wrong participants involved
Inadequate documentation support
Ineffective project sponsor
Misuse of facilitated sessions
Not following basic facilitation principles
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